To contact Lombok Seaplane for a Bali–Lombok charter quote, message Juara Holding Group’s concierge desk on WhatsApp at 6281139414563 or email bd@juaraholding.com with your route, travel date, passenger count and any special needs. JHG is an independent broker; it forwards your request and confirms once the operator replies during WITA business hours.
Juara Holding Group does not own or fly the aircraft. It is a broker and travel concierge, founded in Bali and Labuan Bajo in 2015, that packages your request, sends it to the operator’s reservations team, and relays the answer back to you in plain language — route, timing, price and next steps.
What to send for a fast quote?
The single biggest delay in seaplane charter inquiries is back-and-forth over missing details. Send everything below in one message and the desk can forward a complete request to the operator on the first pass, instead of a second round of questions.
| Information | Why it matters | Example |
|---|---|---|
| Route | Determines aircraft, duration and price bracket | South Bali (Ngurah Rai) to Lombok Airport |
| Travel date | Charter availability is date-specific, not guaranteed in advance | 12 October 2026, morning |
| Passenger count | The Caravan amphibian used on this route seats up to 8 | 4 adults |
| Passenger weights | Amphibious aircraft carry strict weight and balance limits | Approximate total, kg |
| Luggage | Cabin space is limited; oversized bags may need a separate transfer | 4 carry-on bags, no golf sets |
| Resort or hotel | Lets the desk plan ground transfer timing on both ends | Kuta Mandalika or Senggigi property name |
| Arrival flight (if connecting) | Avoids a missed connection between an international flight and the charter | Flight number and landing time |
| Special needs | Infants, wheelchairs, medical equipment or dietary notes | None, or specify |
A message with all eight points reads like a booking file, not a cold inquiry, and it is what moves a request to the front of the queue.
Which page should I read first?
If you already know the route, start with the Bali to Lombok seaplane price and duration page — it lists the charter-only pricing structure (the aircraft is booked whole, not by individual seat) and the roughly 24-minute South Bali to Lombok Airport crossing published by the operator marketing this route in 2026. If you are unsure how the process from inquiry to boarding actually works, read the how Lombok seaplane booking works page first, then come back here to send your details.
For the wider national picture — how seaplane travel works across Indonesia and which airports and water sites are in scheduled service — see indonesiaseaplane.com. If you would rather submit one inquiry form instead of messaging directly, bookseaplane.com is the dedicated booking-desk brand in the same network.
Why can’t Juara Holding Group confirm my seat immediately?
Because JHG is a broker, not the operator. It holds no Air Operator Certificate, does not own or crew the aircraft, and is not an official partner, agent or affiliate of Santai Seaplane, Seaplane Asia Group or any other operator named on this site. When a request comes in, the desk relays it to the operator’s reservations team, who check aircraft availability, weather and, where relevant, water-landing clearance before confirming a slot. That confirmation — not the initial message — is what locks in a departure time and price.
This matters most for dates close to travel, for weight-sensitive bookings, and for any route beyond the published South Bali to Lombok Airport charter, since routes such as Mandalika direct water landing, Senggigi, south-coast bays, Rinjani scenic flights and Banyuwangi to Lombok are quote-only as of September 2026, with no published fixed tariff.
Response window: the concierge desk operates during WITA (Western Indonesia Time) business hours, broadly 08:00 to 20:00. Messages sent within that window typically get a first reply the same business day; messages sent overnight or on a public holiday are answered the next business morning. This is an honest operating window, not a guaranteed response time, since operator confirmation still has to come back before the desk can quote a firm price.
How does the concierge process actually work?
- You message the desk. WhatsApp 6281139414563 or email bd@juaraholding.com with the checklist above.
- The desk checks the request. Missing details (weight, luggage, exact resort) are confirmed before it goes to the operator, to avoid a second round trip.
- The operator is asked to quote and confirm. Availability, weather suitability and — for any non-standard water site — regulatory clearance are checked on their side.
- You receive a written quote. Route, duration, aircraft, price and any airport fees or tax are laid out before you commit to anything.
- On acceptance, itinerary and payment instructions follow. Ground transfer coordination for resorts in Mandalika, Senggigi or south Lombok can be arranged at the same time if you need it.
No step in this chain lets JHG promise a seat before step 3 completes. Any message claiming an instant, guaranteed confirmation without operator sign-off should be treated with caution.
Ready to check a date? WhatsApp Juara Holding Group’s concierge desk at 6281139414563 for a same-business-day quote request on the Bali–Lombok seaplane route, or any Mandalika, Senggigi or Rinjani scenic inquiry.
Frequently Asked Questions
How do I contact Lombok Seaplane for a price quote?
Message the Juara Holding Group concierge desk on WhatsApp at 6281139414563, or email bd@juaraholding.com. Include your route, travel date, passenger count, approximate weights and luggage. These are the only two channels JHG uses for Lombok seaplane inquiries; the desk relays your request to the operator’s reservations team and replies with a written quote once availability is checked.
Does contacting Juara Holding Group guarantee me a seat on the seaplane?
No. JHG is an independent broker, not the operator, and holds no Air Operator Certificate. Sending an inquiry starts the process; it does not reserve an aircraft. A seat is only confirmed after the operator checks availability, weather and, for water-landing routes, regulatory clearance, and replies with a firm confirmation and price.
How fast will I get a reply after messaging on WhatsApp?
The desk works WITA business hours, roughly 08:00 to 20:00. Messages sent in that window usually get a first reply the same business day; messages sent overnight or on a holiday are answered the next business morning. A firm quote can take longer if the operator needs to check a non-standard route, such as a scenic Rinjani flight.
Can I call instead of messaging on WhatsApp?
WhatsApp and email are the two channels the concierge desk monitors for Lombok seaplane inquiries, since both let you attach passenger details, dates and documents in one message that the desk can forward without transcription errors. If you prefer to talk, send a WhatsApp message first and ask the desk to arrange a call back.
What if my travel date or route isn’t listed on this site yet?
Send it anyway. Routes such as Mandalika direct, Senggigi, south Lombok bays and Banyuwangi to Lombok are quote-only as of September 2026, meaning no fixed price is published, not that the route is unavailable. The desk forwards the request to the operator, who confirms feasibility, any regulatory approval needed, and price before anything is booked.